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Since 1986 · Charlotte, NC

704-540-9000

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Manuals, guides & answers

Can't find it here? Call 704-540-9000 weekdays 9:00–4:30 ET. A person answers.

Product manuals

Frequently asked questions

What are moisture meters used for?+

Moisture meters detect moisture inside materials — wood, drywall, concrete, carpet. They're used in woodworking, flooring, construction, roofing, and inspection to catch moisture problems before they cause damage, and to confirm materials are dry before painting, sealing, or closing up a repair.

Do Sonin water alarms need WiFi or an app?+

No. Sonin alarms are self-contained: one 9V battery, a sensor, and a loud alarm. There is nothing to pair, no app to install, no account to create, and no subscription. That's deliberate — it means the alarm works in a basement, a boat, or an empty vacation home where connectivity doesn't reach.

Where should I put the sensor?+

Wherever water would appear first and lowest: the floor beside the water heater, the pan under the washer, the lowest point of the basement floor, inside the HVAC drain pan, under a sink, or in the sump pit. The sensor can sit up to 6 feet from the alarm (12 feet apart for the two-sensor 00802), so mount the alarm where you'll actually hear it.

How do I know the alarm still works?+

Press the circuit test button — it checks the whole system, sensor included. The alarm also chirps a low-battery signal when the 9V needs replacing. Test it when you change your smoke detector batteries.

How accurate are moisture meters?+

Pin-type meters like Sonin's read the moisture content between the probe contacts. They're designed to tell you reliably whether a material is dry, damp, or wet, and to compare readings across a surface to find where moisture is coming from. Take several readings across an area rather than trusting a single spot.

Can I get these in case quantities?+

Yes. Property managers, condo associations, and commercial buyers can buy by the case, and we offer white-label production for businesses that want units under their own brand. Call 704-540-9000 or see the Property Managers page.

Product registration

Optional — registration never affects your warranty rights.

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Warranty

One-year limited warranty on every Sonin product.

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Shipping & returns

Free standard US shipping; 30-day returns with an RGA.

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